Frequently Asked Questions

Frequently Asked Questions2022-03-05T09:00:19-05:00
What is the turnaround time for a custom frame? Can I get it the same day?2020-10-27T15:15:47-04:00

Standard turnaround time is 10 business days, though your frame(s) can be completed before that… Need it sooner or even the same day? We are happy to try to accommodate rush orders.

Do you accept Returns?2021-02-25T17:02:58-05:00

Please see our full Return Policy HERE

Do you offer shipping? Where do you ship to?2021-02-25T17:05:00-05:00

We’d be happy to ship any art piece(s) or frame(s) bought in store. Online orders are currently pick-up only.
Our team will ensure it will be packed and shipped safely to any location worldwide.

What methods of payments do you accept?2021-02-25T17:06:58-05:00

We accept any major credit card or Square for all online purchases.
For online art purchases, please EMAIL US with the name of the artwork you wish to purchase along with your phone number, and a member of our team will get back to you shortly. Or CALL US anytime during regular store hours.

What is the difference between a lithograph and a serigraph?2020-05-24T23:29:07-04:00

The answer can be found Here.

I saw an art piece I love on your Facebook/Instagram/Twitter. Is it for sale?2021-02-25T17:09:55-05:00

We are usually showcasing our client’s custom framing on social media, but do occasionally show art for sale. Please do not hesitate to reach out and ask. We are happy to ship worldwide.

Do you offer Wholesale Pricing?2021-02-25T17:16:01-05:00

We offer To-the-Trade discounts for long standing and high volume clients.  This includes interior designers, architects, home-stagers, artists, art galleries, corporate contracts, and museums.
Please Contact Us for more information and setting up an account. Learn More about our Design Professional Services.

What kind of glass is available?2021-02-25T17:17:11-05:00

Besides regular glass, there are several other kinds of glass available. Some help reduce reflection and glare, while some help to block damaging UV light. We’d be happy to give you further information. Please call us  or come in for a full free estimate.

Can I have broken glass replaced on a previously framed piece?2020-05-24T23:29:07-04:00

Yes! We stock and cut all types of glass and Plexiglass in store. We are happy to replace the broken glass for you.

Can framing damage my art?2020-05-24T23:29:07-04:00

Some framing materials and techniques used by other frame shops can damage artwork. We have years of expertise, attention to detail, and high quality materials to ensure that your art will stay prestine.

How do I pick the right frame?2020-05-24T23:29:07-04:00

Our experienced staff will help guide you through the selection process.
They will help you select a frame that fits your needs, budget, and style.

Do you ever have sales/promotions?2021-02-25T17:20:04-05:00

Yes we do. For up to date information on all upcoming sales, promotions, events, and art classes please sign up to our mailing list, located in the footer of the homepage

How much does custom framing cost?2021-02-25T17:21:07-05:00

Frames start at $39.99. There are many variables that factor into the price of your custom frame such as: art size, type of matting you choose, type of glass and choice of frame molding. We will work with you to determine the best materials for your needs and budget. The best way to get an accurate price is to come in with what you want framed for a no obligation free estimate. Make an Appointment

What can be custom framed?2021-02-25T17:22:18-05:00

We can frame almost anything! Paintings, posters, drawings, photographs, diplomas, awards, mirrors, postcards, needlework, clothing, sports collectibles and more! Check out our Framing Categories

Have a question we didn’t answer?  Feel free to call, email us, or pass by

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